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Where we are . . .
There's no question that the workplace euphoria of a few
years ago has been replaced with workplace scarcity-employees ask, "Will I be
next . . . or will I be able to get a job?" Prior to 9/11 and the Iraqi War,
Generation Xers and the Millennials had been sheltered from high levels of
adversity and conflict. They went to school, graduated and got attractive job
offers. Life was good, very good.
Then the economy shifted. Today, they go to school, graduate and don't get the
lucrative job offers envisioned. Work life is not so good. The recent hiring
of Chelsea Clinton by the consulting firm of McKinsey & Co. at a six-figure
salary would have been the norm pre-2000. Granted, she's a graduate of
Stanford University and Oxford . . . but can you see this young woman coming
into your company as a consultant . . . with real, practical experience? Most
likely not. The former first daughter's most valuable asset is her pedigree.
As Spring reared its head in my home base of Denver Colorado, the snow bears
roared . . . my back deck had eight feet of snow. It took a week to move it
all, with no mail or papers for most of it. The TV relayed War news nonstop,
the stock market continued its roller coaster ride and the economy at home
isn't so hot.
Times are tough for many. If you are a manager or leader, you must lead with
confidence and keep communication channels open. If you don't, your workplace
can easily become a war zone. Snipers and saboteurs are lurking, ready to be
cloned. Messages should be delivered with style and positive energy,
acknowledging the phase the company is in. If times are bad and pink slips
likely, employees don't feel blind-sided. Remember, good times or bad-you
lead, follow or get out of the way. Leading should be your choice.
If you are an employee, you work and keep your communication channels open. If
you don't, your workplace can also turn into a war zone. Your interaction and
queries to both co-workers and managers should be delivered with positive
energy, seeking whatever info and input you need. The last thing that you want
is to be blind-sided.
ATTN: All
Health Care Professionals!
The Judith Briles Health Care Leadership Forum is up and running!!!
A limited number of seats are available at the
unbelievable price of $400 per person for the 3-day session, April 2-4
ONLY… Tuition in includes all Forum supplies and day meals. For those of you
who would like to take advantage of this program by traveling to our corporate
office in the Metro Denver area, we have made special arrangements with the
Radisson Hotel Denver Southeast to provide not only lodging and complimentary
breakfast in a full-service hotel with views of Cherry Creek Lake, but also
transportation to/from Denver International Airport, and to/from The Forum
site - all for $89 per night! To take advantage of this one-time-only offer of
4-for-the-price-of one, call our office at 303-627-9179 or 800-594-0800
now! The next session will be June 19-20.
What is the Forum?
The Judith Briles Health Care Leadership
Forum is designed exclusively for the frontline manager of three years
or less experience in the health care workplace. Too often, nurses are
promoted with minimal, if any training in "How to be a Manager." Even less is
offered in "How to be a Leader." They are not the same! The Forum delivers an
intensive training that focuses on developing the soft people skills that just
don't come naturally.
Participants will learn: Effective Use of Influence and Power; Effective
Leadership; Managing Staff Expectations; Managing Multi-Generational Staff;
Managing Diversity; Managing within a Union Environment; Team-Building;
Prioritizing; Motivation; Building Staff Loyalty; Documenting and Carefronting®
Problem employees; Managing Conflict; Effective Communicating; Proactive
Listening; Facilitating Groups; Managing Meetings; Peer Mentoring; Peer
Networking; eMentoring; eCoaching; Transitioning to Management.
Based on the phenomenal research detailed in Judith's book, Zapping Conflict
in the Health Care Workplace, the forum delivers results that can be
implemented immediately upon the attendee's return to the workplace! And the
coaching doesn't stop when the session is over -- participation in the Forum
includes continued access to Judith's coaching and mentoring skills through a
special website, email, and phone number. Ever wish you could remember what
the trainer said to do in a certain situation? Now you can -- Judith will
continue to be there even after you've returned to your workplace!
Etc., Etc., Etc.
Latest Book for Healthcare . . .
Zapping Conflict in the Health Care Workplace is available—all 400 pages of
it! If you work in healthcare or know someone working in health
care, this is the perfect book for dealing with conflict and change that is
woven throughout the industry. Over 3000 women and men responded to our
Conflict and Workplace Abuse surveys-lots of surprises!
Available at Amazon.com, Borders.com and Barnes & Noble.com or by calling the
Tattered Cover at 800-833-9327. A sample free chapter is posted on
our site.
Speaking of Zapping Conflict in the Health
Care Workplace… The Reviews Are In!
Here's what's being said about "Zapping Conflict in the Health Care
Workplace" by Dr. Judith Briles:
From the Midwest Book Review:
Zapping Conflict in the Health Care Workplace by author, consultant,
research, spokesperson and international speaker Judith Briles is an
exhaustively researched, accessibly written, informationally practical guide
for workers and employers on a spectrum of health care issues focused upon the
importance of preserving a well-regulated workplace when people's lives are at
stake every day. Individual chapters instructionally address positive means
for handling conflict between employees, the straight scoop on workplace
sabotage and how to deal with it, advice on generational differences, and
much, much more. Highly recommended for
non-specialist general readers with an interest in health care workplace
issues, policies, and concerns, as well as offering specifically useable
advice for workplaces beyond the field of health care, Zapping Conflict In The
Health Care Workplace is a welcome and invaluable addition to personal,
professional, corporate, and community library Health & Medicine reference
collections.
From The Director (NADONA/LTC):
This outstanding publication is a MUST for every
nurse working in long term care, including the director of nursing!
By the year 2005, an estimated 11.5 million women and men in the United States
will work in the health care industry. Shortages exist in nursing and dental
hygienists and assistance. Conflict and sabotage in the "caring" environment
of health care is increasing. Instead of actively finding ways and methods to
resolve conflict, managers and staff totally disagree on WHY conflict is
increasing and on HOW to reduce it. Therefore, they avoid it. Dr. Briles shows
why women must eradicate traditional and harmful learned behaviors, why
organizations must rebuild their educational offerings to include both
clinical and professional development offerings and managers and staff must
learn constructive and effective ways to deal with conflict and sabotage when
it surfaces.
Speaking . . .
Call our office to check
on availability and fees for your group. A few dates are still available for
2003 and several have been booked for 2004-2005. Golden Egg-one's a dud, five, drop everything and get ye to the
theater!
Consulting . . .
After constant requests, I've allocated a few hours each day for consulting.
By the hour or the project, you can schedule an intensive brainstorming
session with me. each year, we commit to up to three health care systems to do
a combination of on and off-site training, coaching and mentoring. To check
available times or if you group qualifies, either call at 800-594-0800 or
email me at DrJBriles@aol.com
Movie Reviews . . .
If you like the movies, make sure you sign up for JB's Movie Spots-they're
quick, snappy and let you know if a Gramma would be comfortable. Rating scale
is the Golden Egg-one's a dud, five, drop everything and get ye to the
theater!
© 2003 The Briles Group, Inc. All Rights Reserved.
You may reproduce this article with the following printed on it--
© 2003 The Briles Group, Inc. All Rights Reserved.
www.Briles.com
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