Are you Sabotage Savvy?
 |
Has anyone ever passed on or exchanged
information about you that was untrue? |
|
|
Has anyone ever taken credit for work
you've done or discounted work that you have contributed? |
|
|
Has anyone ever expected you to be, react
or work in a specific way without telling you what that way was? |
|
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Has anyone ever tried to reduce or destroy
your credibility? |
|
|
Has anyone isolated you from the flow of
information needed for your job? |
Are you Conflict Savvy?
|
|
Do you gather the facts before you attempt
to resolve a conflict? |
|
|
Do you determine if it's a true conflict,
or maybe just confusion? |
|
|
Do you estimate how much of your time will
be needed to resolve the conflict? |
|
|
Do you know why you should be (or are)
involved in the conflict? |
|
|
Do you avoid the practice of pre, side and
post meetings? |
Zapping
Conflict in the Health Care Workplace
By the year 2005, an estimated 11.5 million women and men in the United
States alone will work in the healthcare industry. Shortages exist in
nursing and dental hygienists and assistants. Within two decades, the
nursing shortage will pass 500,000, further burdened by the simple fact that
the average age of a nurse is 45.2 years.
Based on her previous research and an in-depth nationwide survey of more
than 1600 physicians, dentists, administrators, technicians, nurses,
hygienists and other healthcare professionals, Judith Briles unveils an
ominous and distressing reality.
Conflict and sabotage in the "caring" environment of healthcare is
increasing. Instead of finding "sisters" in the female-dominated healthcare
workplace, too many encounter co-workers, bosses and employees who engage in
backstabbing, undermining and manipulation. Instead of actively finding ways
and methods to resolve conflict, managers and staff totally disagree on why
conflict is increasing and on how to reduce it. Therefore, they avoid it,
hoping it will disappear.
Dr. Judith Briles has again broken through the code of silence
surrounding the ongoing taboo subject of workplace sabotage and conflict.
Through vivid examples based on real-life experiences in healthcare
settings, she describes many forms of workplace conflict and sabotage-from
withholding critical information to misleading, discrediting, or demeaning
someone, taking credit for another's work and achievements to Identify
Saboteurs in the Midst and a Saboteur-by-Proxy-and the damage and havoc it
creates. Briles shows why women must eradicate traditional and harmful
learned behaviors, why organizations must rebuild their educational
offerings to include both clinical and professional development offerings
and managers and staff must learning constructive and effective ways to deal
with conflict and sabotage when it surfaces.
More importantly, Zapping Conflict in the Health Care Workplace
provides a detailed guide to awareness, prevention, resolution of conflict
and sabotage, and ultimately, to the empowerment of all who work in health
care.
Endorsements -
Zapping Conflict in the Health Care Workplace is a real
revelation-conflict and sabotage are more prevalent in health care than I
would have thought. Judith Briles not only documents the phenomena, she
provides some savvy advice on how managers, staff and the organizations they
work for can remedy the situation. This book should be on the shelf of every
health resource center.
Richard C. Ireland, Publisher
The Ireland Report on Women's Health Marketing
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Women not supporting other women and the conflict it creates in health
care has been the single most detrimental element in their advancement and
promote-ability. What a sense of relief to see these topics addressed openly
by Judith Briles! Women and men-administrators, managers and staff-should
take off their blinders and deal with this volatile issue. Now.
Ellen Tryon, RN Director of Clinical Services
Adventist Health
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